Shopping & Shipping

Shopping & Shipping

Shopping

Once you have selected your items and added them to the cart, you'll be directed to enter your shipping information. During this stage your pre-calculated item's weight (each item) will be calculated and shipping rate for your country of destination will be determine. The calculated shipping rate will then be totaled to your order before you make payment. Please don't hesitate to contact us if you have any questions regarding shipping cost.  

Secure Payment Gateway

ALL payment made via AfroShe's online store is processed by Shopify's secure payment gateway. This means that AfroShe has nothing to do with the processing of your funds.

Shipping Address

PLEASE ensure your shipping address is correct as that will be the shipping address used to ship your parcel. Please be aware that AfroShe® will not be held responsible for incorrect shipping addresses provided. If you are unsure which address you provided when you placed your order, please check your order of confirmation and by all means, contact us asap to make amendments. 

"Rest of the World" Shipping

If your country of destination is not listed, you can contact us for a shipping quote before we add your country to the list.

Returns & Exchanges
We gladly accept cancellations within: 24 hours of purchase. Unfortunately, we don't accept returns or exchanges because we can't resell it. Please do contact us if you have any problems with your order.

Processing Time for Orders
Ranges between 3-5 business days

Delivery Time Frame
The delivery times varies from country to country. Here's a guideline..
~~~Australia & New Zealand = 3-5 business days
~~~France, U.K, Sweden, Germany, U.S, Canada & United Arab Emirates = 5-12 business days
~~~The Rest of the World = 8-14 business days
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Order Tracking Number
ALL orders will have a tracking number so you can track the journey of your parcel.

Courier/Carrier Services
DHL Global Mail- for International shipping because they are by far the best and have reasonably priced shipping rate from Australia. Australia Post is used for domestic orders (Australia ONLY).